Al-Raha Group for Technical Services (RGTS) was established in 1986 as a technical services company that quickly expanded into other fields. Today, it specializes in Supply Chain Management (SCM) services and Repair and Refurbishment of Aerospace Ground Support Equipment (AGE) and Special Purpose Vehicles (SPV), Integrated Logistics Support (ILS), systems design and integration and training.
Building on their reputation for outstanding customer service and their connections with global partners and international financial institutions, the Group continues to expand and explore new products, services, markets and alliances in fleet management, aircraft handling, aircraft cleaning services, catering, software systems design and integration, industrial electronic products, oil and gas support services, composites products, information technology, logistical support, data storage, real estate development, consultancy and a variety of other areas.
The Group is headquartered in Riyadh, Saudi Arabia with branches in Dhahran, Khamis Mushayt, Taif, Jeddah,
Al-Kharj, Tabuk, the United Arab Emirates, the United Kingdom and the United States. Since inception, the Group has experienced explosive growth and is poised for continued rapid growth within the Middle East, the Far East, North Africa, Europe and North America.
The senior management team has many years of experience in the various sectors that they have been successful in developing.
Our vision is to be the most trusted provider of spare parts, services, personnel, material and equipment that ensures complete satisfaction of our clients. “As a technology leader, we will influence the future of logistics”.
Our values guide our way of doing business by:
Conducting ourselves with integrity
Delivering superior performance
Fostering an internal environment of innovation
We take responsibility for QUALITY. Our products and services are the “best in their class” in terms of value received. We deliver excellence, strive for continuous improvement and respond vigorously to change.
We deliver CUSTOMER SATISFACTION. We are dedicated to satisfying our customers. We believe in respecting our customers, listening to their requests, we strive to exceed their expectations in affordability, quality and timely delivery.
We provide LEADERSHIP as a company and as individuals. The Group’s leadership is founded on exceptional employees effectively applying advanced technology, innovative and sound business management. “We individually lead through our competence, creativity and teamwork”.
We act with INTEGRITY in everything we do. Each employee is personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employees. We will consistently treat customers and company resources with the respect they deserve.
We regard our SUPPLIERS as partners in our success. We owe our suppliers the same type of respect that we show to our customers. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance. We consider our suppliers’ needs in conducting all aspects of our business.
